Premium Customer Services

Premium Customer Services
As the pillar in the national economic development, petroleum and petrochemical industries serve many other industries such as the automobile, textile, dyeing and printing, electronics, construction, packaging, transportation, agriculture and the aerospace industry. With the development of science and technology, the petrochemical products are used more and more broadly and serving all aspects of our lives.

As China's largest energy and chemical company, Sinopec adheres to the principle of "being a leader in quality management" and the goal of "excellent quality and sufficient quantity for customer satisfaction". With the convenient and well-established service system, Sinopec not only provides quality, sufficient and diversified products as well as thoughtful and caring services, but grows with the clients as well.


Diversified Products, Colorful Life
Sinopec's products include natural resources like crude oil and natural gas, refined oil products like gasoline, diesel, jet fuel, lubricant, bitumen and thousands of other petrochemical products. Some of these products are used in our everyday lives and some are materials used in construction, transportation, pharmaceutical, agriculture and the aerospace industry. Together we are building our beautiful home.

In order to make the full use of petroleum and petrochemical products and better serve the customers,

Sinopec has been consistently seeking technological breakthroughs, researching and developing new products, broadening product functions and boosting the upgrading of relevant downstream industries through the optimization of the Company's own product mix and the upgrading of its own industrial structures. In the past five years, Sinopec has been continuously pushing for products' quality improvement and has launched highend gasoline products ahead of its industry peers into the market; over ten new synthetic resin products have been launched every year; the output and proportion of synthetic resin compounds has continuously increased; and the differentiation rate of chemical fibers has continuously increased to over 63%.

Leading Quality, Common Growth
Sinopec always regards the product quality as the life of the enterprise and strives to ensure the high quality and sufficient quantity of its products through strict management. At the same time, Sinopec has never been satisfied with its past success in quality management and under the guidance of "being a leader in quality management", the Company perseveres in strengthening scientific research and improving the system and services, in order to become a leader in quality and grow with the customers.


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